Introducing
Maxis 4G LTE

1G, 2G, 3G and now 4G. What does it all mean?

Mobile communications began with simple voice calls on 1G or 1st generation network. Then came SMS and basic internet functions on 2G. Afterwards, 3G offered speeds that allowed better browsing and video streaming experience, faster downloads and various mobile applications.

Maxis has now introduced 4G LTE - the true 4G. LTE or "Long Term Evolution" is a wireless platform standard that is the most advanced available globally. Maxis 4G LTE offers speeds up to 75Mbps and typical average speeds of 10Mbps to 30Mbps*. This broadband revolution will change the way we work and play, once again.

*Speeds are on a best efforts basis depending on factors such as location, coverage, distance from communication tower and number of simultaneous users.

How fast is 4G?

The following table illustrates the speed improvement from 3G to 4G.

Actual speeds may vary.

Seamless experience

Maxis 4G LTE network works seamlessly with our existing 3G networks. Our 3G/HSPA+ network is already providing speeds of up to 21Mbps and 81% population coverage from 5,200 sites. Our HSPA+ Dual Carrier network has over 3,500 sites covering most major towns nationwide and supports speeds of up to 42Mbps.

This means customers can continue to enjoy using their 4G LTE devices even when they are outside the LTE coverage areas.

What can
Maxis 4G LTE
do for you?

Richer internet experience

Greater download speeds

Smoother HD (High Definition)

Lag-free gaming and more to enhance your online satisfaction

Why Maxis
4G LTE?

Maxis 4G LTE is the first true 4G network in Malaysia and is integrated seamlessly with our 3G networks to provide the widest broadband coverage. Maxis 4G LTE is engineered to perform at its peak from day 1. The majority of our 4G LTE sites are powered by Optical Fibre transmission and optimised by the finest engineering workforce in the country. In addition, we have engineered the network so that moving forward Maxis 4G LTE can operate in twice the amount of spectrum bandwidth, ensuring twice the capacity and faster speeds for our customers.

Experience the speed of Malaysia's first 4G LTE network with our latest 4G LTE devices

View devices Check coverage

Find the fastest 4G devices here

Experience the speed on Maxis 4G LTE with the latest 4G devices.
Get on Maxis 4G LTE with the newest and speediest devices and enjoy speeds of up to 10 times faster than 3G.

Connect to 4G with our widest range of devices.
Select from our range of the latest 4G devices to start enjoying super fast 4G speeds with our 4G smartphones, tablets and mobile broadband modems.

What can you do with our 4G devices?
Now you can browse the web, share videos on your friend's social network profiles, play online games and connect with the latest apps - do all this and more at faster speeds on Maxis 4G LTE.

Smartphones



iPhone 5s

Put the best on the fatest and widest 4G LTE network

Get it for RM599 with iValue 3

View plans





iPhone 5c

Available on Malaysia’s fastest and widest data network

Get it for RM349 with iValue 3

View plans






Samsung Galaxy Note 3

Now on the best network.

Get it for RM1,199 with TalkMore78

View plans





Broadband



4G LTE Mobile WiFi Modem

Enjoy the internet like never before. Share 4G LTE speeds with up to 10 devices.

Get this modem for FREE when you sign up for RM88/month and above Wireless Broadband plan!

View plans

Frequently Asked Questions

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How can I enjoy 4G LTE speeds?
  • Purchase an LTE enabled device (if you don't already own one).
  • Subscribe to a Mobile Internet plan of 1GB & above OR sign up to a rate plan with bundled data more than 1GB.
  • You must be on either a nano-SIM or a micro-SIM.
What are the download speeds of this 4G LTE network?

4G LTE lets you enjoy super fast speeds of up to 75Mbps with the typical average speeds of between 10Mbps to 30Mbps within the 4G LTE coverage area. Actual browsing speed varies based on your location and device capability.

Who is eligible for this offer?

The Offer is available to all consumers with Mobile Internet above 1GB & with nano-SIM or micro-SIM. Customers using other SIMs (standard-sized) will need to swap their SIM at a Maxis Centre. No activation is required.

Can I enjoy LTE while roaming?

LTE roaming is currently available in Japan, Singapore, Korea and Hong Kong.

What are the LTE spectrum in Maxis?

Our 4G LTE network rides on the 1800MHz & 2600MHz spectrums.

How will I know if I am within a LTE area?

Your device will either show MY MAXIS 4G or MY MAXIS LTE as the coverage identifier (next to the phone signal bar).

Where can I get the latest LTE coverage areas?

We are constantly expanding our coverage areas.

Click here to view our Network Coverage Map

What are the rate plans eligible for LTE services?

Subscribe to these plans to enjoy faster data speeds on your devices:

  • Rate plans with bolt-on data of 1GB & above (e.g. TM78+3GB, VP50+1GB).
  • Rate plans with bundled data of 1GB & above (e.g. SM75, IVP50).
  • iValue plans (except for iValue Lite) & BBMore plans.
Once I have subscribed to the rate plans listed in #1, how do I activate the LTE services?

LTE services is activated automatically once you are eligible, no activation is required.

Are there any special rate plans for LTE?

No. Just upgrade to a 4G device with data plan of 1GB & above to enjoy faster speed.

Is LTE services available to Hotlink subscribers?

Yes, Hotlink customers can enjoy the 4G LTE service on 4G LTE-enabled devices. More information is available at Hotlink.com.my/4G.

What are the available LTE Device bundles?

Device bundles available with subsidised LTE devices are as follows:

  • TalkMore 78 with bolt-on data of 1GB or 3GB.
  • SurfMore 50 or 75.
  • Mobile Internet bolt-on 1GB or 3GB.
  • iValue plans & BBMore plans.
Can I downgrade the Internet package or voice plan which I have subscribed to?

Unfortunately you are not allowed to downgrade if you are on a contract.

A penalty will be charged.

Can I upgrade the Internet package or voice plan which I have subscribed to?

Yes, you can upgrade your plan anytime e.g. you can upgrade from TalkMore48 to TalkMore78, OR 1GB Mobile Internet to 3GB Mobile Internet package.

Where can I sign-up for LTE Device bundles?

You can sign-up at any Maxis Centres or Maxis Exclusive Partners (MEP) nationwide.

What happens if I terminate my line before my contract ends?

You will be charged a penalty fee depending on the T&C in your contract.

Can I purchase this handset for my supplementary line without changing the rate plan?

We regret to inform you that this option is not available at the moment.

How many device contracts am I allowed to sign up?

A maximum of 2 device contracts per individual is allowed.

How can I enjoy Maxis LTE services with my Apple devices in Maxis LTE areas?

You must meet the following criteria:

  • Must own Apple LTE enabled devices; i.e. iPhone5, iPad4 or iPad mini.
  • Must have the latest iOS version 6.1.3 or above.
  • Must update to the latest carrier setting (eg. Maxis 14.1).
  • Please refer to new.maxis.com.my/4GLTE for more details.
How do I verify that I have updated my devices correctly?
  • Go to Settings > General > Cellular.
  • Ensure that Cellular Data and Enable LTE are turned ON.
Can MultiSim (MISM ) users , satisfying criteria 1 & 2 above, enjoy LTE services?

Yes, it is available for MISM users

What band does the Apple LTE device support?

Apple devices support LTE 1800Mhz.

How will I know if I am within LTE coverage?

Your Apple device will show the MY MAXIS LTE identifier on screen.