FREEDOM
CONNECT WITH YOUR
CHOICE OF FREE MODEMS
Fastest
and Widest
Data Network
Register now ›
So many reasons to choose Maxis
Now with 4G LTE
10 times faster than 3G.
Find out more about 4G LTE here ›
Easy Quota Top Up
Choice of Modems
Choose from a range of high performance modems.
No Extra Costs
Continue using the service even after exceeding your monthly allocated quota. There will be no extra charges, but your speed will be managed.
Choose a plan that best suits
your internet needs
Quotas presented below are a combination of two separate allocations (8am to 2am + 2am to 8am) as indicated in the brackets below.
Light User
RM48/month
3GB (1.5 + 1.5)
Recommended for light users who needs access for emails, light surfing, online transactions and social networking.
Free value added services:
FREE Modem
7.2Mbps
USB Modem
(worth RM100)
Casual Surfer
RM68/month
8GB (4 + 4)
Recommended for social networking, surfing, uploads and downloads and light video viewing.
Free value added services:
FREE Modem
21Mbps
PortaFi Modem + Car & Home Chargers
(worth RM350)
or
21Mbps
MiFi Modem
(worth RM350)
or
42Mbps
USB Modem
(worth RM350)
Regular Streamer
RM88/month
20GB (5 + 15)
Recommended for video streaming, heavy uploads and downloads as well as intense surfing.
Free value added services:
FREE Modem
21Mbps
PortaFi Modem + Car & Home Chargers
(worth RM350)
or
21Mbps
MiFi Modem
(worth RM350)
or
42Mbps
USB Modem
(worth RM350)
Heavy Downloader
RM128/month
28GB (7 + 21)
Recommended for
multiple video streaming, online gaming and serious uploads and downloads.
Free value added services:
FREE Modem
21Mbps
PortaFi Modem + Car & Home Chargers
(worth RM350)
or
21Mbps
MiFi Modem
(worth RM350)
or
42Mbps
USB Modem
(worth RM350)
Power User
RM158/month
48GB (12 + 36)
**RM10 Discount for Maxis Postpaid customers
Recommended for
HD video streaming, intense online gaming, and even greater uploads and downloads.
Free value added services:
FREE Modem
21Mbps
PortaFi Modem + Car & Home Chargers
(worth RM350)
or
21Mbps
MiFi Modem
(worth RM350)
or
42Mbps
USB Modem
(worth RM350)
- Loker (FREE 5GB Cloud Storage)
- Unlimited Access to Facebook
- Maxis WiFi Hotspot (FREE subscription of 2GB worth RM8/month)
- **RM10/month Discount for Maxis Postpaid customers
Light User |
Casual Surfer |
Regular Streamer |
Heavy Downloader |
Power User |
RM48/month |
RM68/month |
RM88/month |
RM128/month |
RM158/month |
|
3GB (1.5 + 1.5) |
8GB (4 + 4) |
20GB (5 + 15) |
28GB (7 + 21) |
48GB (12 + 36) |
|
Recommended for light users who needs access for emails, surfing, online transactions and social networking. |
Recommended for social networking, surfing, uploads and downloads and light video viewing. |
Recommended for video streaming, heavy uploads and downloads as well as intense surfing. |
Recommended for multiple video streaming, online gaming and serious uploads and downloads. |
Recommended for HD video streaming, intense online gaming, and even greater uploads and downloads. |
|
Free value added services: |
Free value added services: |
Free value added services: |
Free value added services: |
Free value added services: |
FREE Modem
Upgrade to a better device and enjoy faster speed for only RM150 |
FREE Modem
or
or
|
|||
- Loker (FREE 5GB Cloud Storage)
- Unlimited Access to Facebook
- Maxis WiFi Hotspot (FREE subscription of 2GB worth RM8/month)
- **RM10/month Discount for Maxis Postpaid customers
Surf at 4G speeds, upgrade now!
Upgrade to 4G LTE modem for only RM200 and surf with speeds of up to 75Mbps* when you sign up for any monthly plans of RM88/20GB and above.
RM150 Activation fee
Enjoy a rebate of RM10/month for the first 5 months!
- **Applicable to Maxis Postpaid Principal line holders only. You will enjoy convenience and ease of payment in a single bill for this service and your Maxis Postpaid Mobile Service when you 'bolt on' your wireless broadband with your Postpaid account.
- The Service speed is on a best effort basis. Speed depends on factors such as modem capability, location, coverage, distance from communications tower and number of simultaneous users. The typical average speeds for the LTE USB modem are between 10 to 30Mbps; 42 Mbps USB modem are between 2 to 10 Mbps; 21 Mbps MiFi and PortaFi modem are between 1 to 5 Mbps; 7.2 Mbps USB modem are between 500 kbps to 2 Mbps.
- 12 month contract period applies.
- Upon finishing your allocated monthly quota, the speed for the 3GB and 8GB plans will be managed to 64 kbps. The other plans will be managed to 128 kbps. Fair usage policy applies.
Choose a modem that suits your lifestyle
Choice of high performance modems that provide greater speeds for faster uploads and downloads with video and audio streaming.
USB Modems
Modems for single device connection via USB ports of laptops and desktops.
7.2Mbps
USB Modem
Average Speeds:500kbps to 2Mbps
FREE
with
RM48/month plans
and above
42Mbps
USB Modem
Average Speeds:2 to 10Mbps
FREE
with
RM68/month plans
and above
75Mbps 4G LTE
USB Modem
Average Speeds:10 to 30Mbps
RM200
with
RM88/month plans
and above
WiFi Modems
WiFi capability that allows you to connect multiple devices or users at the same time.
21Mbps
MiFi Modem
Average Speeds:1 to 5Mbps
FREE
with
RM68/month plans
and above
21Mbps
MiFi Modem
Average Speeds:1 to 5Mbps
FREE
with
RM68/month plans
and above
USB ModemsModems for single device connection via USB ports of laptop and desktops. |
WiFi ModemsWiFi capability that allows you to connect multiple devices or users at the same time. |
|||
7.2Mbps
Average Speeds: |
42Mbps
Average Speeds: |
75Mbps 4G LTE
Average Speeds: |
21Mbps
Average Speeds: |
21Mbps
Average Speeds: |
FREEwith |
FREEwith |
RM200with |
FREEwith |
FREEwith |
| Provides connection for light and casual user to surf the internet. | Provides fast transmission of data for uploads and downloads. Excellent for video streaming experience. | Provides fastest speed and data transmission that is great for viewing HD quality video. Find out more about 4G LTE › | Provides high speed and WiFi connectivity and operates with a convenient rechargeable battery that can last for up to 3 hours. | Provides high speed and WiFi connectivity and comes complete with a car and home charger for greater convenience. |
SIM only plan
If you already have your preferred device, you can go for a SIM only plan.
*RM100 activation fee applies with RM10/month X 12 months rebate.
How to subscribe
Frequently Asked Questions
Click to viewWho is eligible for these plans?
These plans are available for new registrations only and for Malaysians and foreigners non-Malaysians over the age of 18 years and above
How many plans can I subscribe to?
Each customer can can sign up for up to 5 plans per individual Identification Card (Malaysian IC)(per IC)/Passport.
How to choose the plan?
You can choose your plan based on:
- Your preferred volume quota requirement and/or
- Your preferred modem type
Do you have a plan without modem?
Yes, we have a sim only plan. The data plans (without modem) as below:
| Quota | Price |
|---|---|
| 1.5GB + 1.5GB | RM48 |
| 4GB + 4GB | RM68 |
| 5GB + 5GB | RM88 |
| 7GB + 21GB | RM 128 |
| 12GB + 12GB | RM 158 |
RM100 advance payment applies to all plans.
- You will enjoy an additional RM10 x 12 months rebate for your subscription with this package without modem.
What are the plans that include modems?
The data plans with modems are as below:
The Service speed is on a best effort basis. Speed depends on factors such as modem capability, location, coverage, distance from communications tower and number of simultaneous users. The typical average speeds for the 7.2Mbps modem are between 500kbps to 2Mbps; 21Mbps MiFi and PortaFi modem are between 1 to 5Mbps and 42Mbps USB modem are between 2 to 10Mbps.
- RM150 activation applies to all plans.
- You will enjoy an additional RM10 x 5 months rebate for your subscription with this plan with modem.
- 12-months commitment period applies to all plans.
What does it mean by 5GB+15GB plan?
Maxis Wireless Broadband plans come with 2 allocations of quotas, one from 8am to 2am and the other from 2am to 8am. 5GB + 15GB means you get 5GB quota to use from 8am to 2am and 15GB quota from 2am to 8am.
What happens if my internet session crosses over from one period to another e.g. from 1am to 3am?
The relevant quota will be deducted accordingly in the different allocations.
E.g. If 1GB was used from 1am - 2am, 1GB will be deducted from quota balance in the 8am to 2am allocation and if 2GB was used from 2am - 3am, 2GB will be deducted from the 2am to 8am allocation.
Are there any other services that I can enjoy when I subscribe to this plan?
There are available Value Added Services depending on the plans you sign up to.
| Quota | Price | VAS |
|---|---|---|
| 1.5GB + 1.5GB | RM48 | Free 5GB Loker |
| 4GB + 4GB | RM68 | Free 5GB Loker & 1 month 2GB Maxis Wi-fi |
| 5GB + 5GB | RM88 | |
| 7GB + 21GB | RM128 | Free 5GB Loker & 1 month 2GB Maxis Wi-fi & Unlimited Facebook |
| 12GB + 36GB | RM158 |
The free Maxis WiFi Hotspot 2GB quota is on a monthly basis and will continue for as long as the Wireless Broadband account is active.
Can I change my macro SIM to a micro SIM and how do I do that?
Yes. You canYou may request for a SIM replacement at any Maxis Centre. The replacement fee is with a fee of RM10.
Is there any activation fee for the Wireless Broadband service?
Yes, there will be activation fee of RM150 for any plans that comes with a device offer. For SIM only plans the activation fee is RM100.
Is there a deposit?
Yes, a deposit of RM300 is required for non-Malaysians.
Will there be any contract for the plans?
Yes, there is a 12 months contract period for plans with modems. There is no contract period if purchasing the SIM only option.
How much do I need to pay for a modem?
We provide you with a selection of free high performance modems when you sign up for any of the Wireless Broadband plans.
The 7.2Mpbs USB Modem is free when you subscribe to the 3GB(1.5+1.5) or RM48 plan
You may choose either a 21Mbps Mi-Fi Modem or the 21Mbps USB PortaFi Modem or the 42Mbps USB Modem when you subscribe to any of the plans below:
- 8GB(4+4) RM68 plan
- 20GB(5+15) RM88 plan
- 30GB(7+21) RM128 plan
- 48GB(12+36) RM158 plan
Alternatively, you may also choose the 75Mbps 4G LTE USB Modem when you subscribe to the 20GB (5+15) or RM88 and above plans.
Customers of plan RM48/3G(1.5+1.5) can pay an additional Pay additional RM150 with 12 months contract if you subscribe to 1.5GB+1.5GB RM48 planto upgrade to the higher end modems above.
Is there a special promotion for OKU (Physically Challenged)?
Yes, OKU will get 50% discount for all Wireless Broadband plans.
What is the Fair Usage Policy (FUP) for my Maxis Wireless Internet service? What happens if I exceed my FUP?
Fair Usage Policy (FUP) is to ensure all customers can get good browsing experience and to prevent abusers from hogging the bandwidth, which can impact other user experience.
If you have breached your allocated quota, your internet speed will be managed to ensure other users are not impacted.
Throttle speed for RM59 and RM79 plan is 64 kbps. Other plans are throttled at 128 kbps.
How can I check my quota usage?
You can check your quota usage at Wireless Internet Online Account portal at mywireless.maxis.net.my or via MyAccount portal by visiting mylaunchpad.com.my. You must be connected with your Wireless Broadband sim when you're accessing this portal.
What is Wireless Internet Online Account portal?
Wireless Internet Online Account portal is a self-help portal. You will be able to:
- check and/or update your Can be Reached (CBR) number,
- manage your billing,
- upgrade/downgrade your package
- check your quota usage
- purchase quota
- purchase International Data Roaming passes
What is the MyAccount portal?
This portal is to ease managing your Home Wireless Internet portal. You can now:
- manage your profile
- track your internet usage
- view, pay and track you bills
- download Value Added Services such as Internet Security
- upgrade or change your existing package
What will happen when I exceed my quota?
Once you reach around 300MB of your quota balance volume, you will receive a SMS notification on your Can-Be-Reached (CBR) mobile number or your Wireless Broadband number as a reminder.
Example:
If your base package is 1.5GB, you will receive your first SMS notification when your usage is at 1.2GB.
You will also receive another SMS on your mobile CBR or broadband number when your quota balance volume reached 0MB.
Once you exceeded your quota limit, your experience will be:
- If you subscribe to package: 1.5GB RM48 or 4GB+4GB RM68 - your surfing speed will be throttled to a lower speed at 64kbps.
- If you subscribe to package: 5GB+15GB RM88 or 7GB+21GB RM128 or 12GB+36GB RM158 - your surfing speed will be throttled to a lower speed at 128kbps.
To enjoy the normal service, please purchase additional quota via mywireless.maxis.net.my.
How can I increase the quota given to me?
You can buy more quota via Quota Purchase through mywireless.maxis.net.my or via MyAccount portal which is accessible from mylaunchpad.com.my
Please ensure you are connected to Maxis Broadband network using your Maxis Wireless Broadband sim when accessing this portal.
What is the available quota upgrade that I can purchase?
You may choose to purchase quota upgrade passes as offered below:
Peak
| Quota upgrade | Price |
|---|---|
| 250MB | RM8 |
| 500MB | RM12 |
| 1GB | RM18 |
| 2GB | RM30 |
Off Peak
| Quota upgrade | Price |
|---|---|
| 750MB | RM8 |
| 1.5GB | RM12 |
| 3GB | RM18 |
| 6GB | RM30 |
Validity: 30 Days
The speed will be based on your subscribed package speed.
How many times can I purchase an additional quota to increase my quota balance in a month?
You may purchase additional quota as many times as you want in a month.
How do I pay to purchase the additional quota balance?
The charges for quota purchased will be billed into your next monthly statement.
Can I transfer unused quota balance to others?
No, quota cannot be transferred to another party.
I have 1GB of unused quota balance and I want to terminate the service. Will I get a refund?
No, quota is not exchangeable for cash or refund.
Can I make calls, send SMS' or MMS' with this plan?
This plan provides a data-only plan.
However, you can send SMS' via the Connection Manager (when used with a Maxis Broadband modem) and will be billed based on usage of RM0.05/SMS on-net, RM0.15/SMS off-net and RM0.50/SMS for international SMS.
The pricing subject to change but valid at the point of selling.
This is subjected to the device capability as well.
Can I use this service whilst roaming overseas?
Yes. However, you are advised to activate IDD and international roaming services first. A deposit of RM300 per line is required for activation of international roaming services. You are required to walk in to Maxis Center and bring along your passport. You'll be charged based on the applicable roaming charges.
How can I check my quota usage?
You may track your data usage via MyAccount portal by visiting www.maxis.com.my/myaccount.
What is MyAccount portal?
This portal is to ease managing your Home Wireless Internet account. You can:
- manage your profile
- track your internet usage
- view, pay and track you bills
- download Value Added Services such as Internet Security
- upgrade or change your existing package
What is the Fair Usage Policy (FUP) for my Home Wireless Internet service? What happens if I exceed my FUP?
Fair Usage Policy (FUP) is to ensure all customers can get good browsing experience and to prevent abusers from hogging the bandwidth, which can impact other user experience.
If you have breached your allocated quota, your internet speed will be managed to ensure other users are not impacted.
Speed for 3GB and 8GB plan will be managed at 64 kbps. Other plans are managed at 128 kbps.
What happens when I reach my quota?
Every Home Wireless Internet plan has a monthly quota limit. When you reach it, your broadband connection will be managed to a lower speed. The speed for 3GB and 8GB plans will be managed to 64kbps. The other plans will be managed to 128kbps.
When you quota exceeds 80% of your quota volume, an SMS notification will be sent to your Can-Be-Reached (CBR) mobile number or your Home Wireless Internet number as a reminder.
How can I enjoy regular internet speeds after exceeding the allocated quota?
If you have reached your allocated quota before the next billing cycle, you can enjoy surfing at normal speeds by purchasing additional quota via MyAccount portal (maxis.com.my/myaccount)
What are the available quota packages that I can purchase?
You may choose from the following quota upgrade packages:
The speed will be based on your subscribed package speed.
How many times can I purchase an additional quota to increase my quota balance in a month?
You may purchase additional quota as many times as you want in a month.
How do I pay for the purchase of additional quota?
The charges for quota purchased will be billed into your next monthly statement.
Can I transfer unused quota balance to others?
No, quota cannot be transferred to another party.
I have 1GB of unused quota balance and I want to terminate the service. Will I get a refund?
No, quota is not exchangeable for cash or refund.
I’m having issues with my coverage?
You are advised to check your coverage area by calling 1800 82 2000 or check at http://www.maxis.com.my/home/broadband/network_coverage.asp
Will my activation fees be refunded?
No. For Peninsula Malaysia, the activation fees and upfront fees are not refundable. If you discontinue the Broadband service within the contract period, a penalty fee of RM200 will be charged.
For Sabah & Sarawak, the 7-day cooling off period still applies. If you subscribed for SIM only, your activation fee and upfront fee will be refunded. If you opted for plans with modem, you will need to return your modem in good working condition to receive a full refund. You are not required to return the SIM.
If my modem is faulty, can I get a replacement?
Yes, for as long as it’s within the 12-months warranty period.
Just step into any Maxis Centre with your current modem and we will provide you with a replacement.
Who should I contact if I have problems with my modem or broadband services?
You can contact 1800 82 2000 or go to www.maxis.com.my/broadband.
If I terminate the Wireless Broadband subscription, do I need to return the modem?
If you terminate the service within the contract period:
- Option 1: Return the modem with the complete set in good working condition and the penalty fee will be waived.
- Option 2: Keep the modem however penalty fee of RM200 will be imposed.
If you terminate the service after the contract period, you can keep the modem at no cost.
How much do I need to pay if I breach the contract?
RM 200 penalty fee will be charged to your last bill should you terminate within your contract period.
If I return my modem to Maxis Centre within my contract period, will my penalty fee will be waived?
Yes
How much do I need to pay for Maxis WiFi subscription?
You have an option to subscribe to Maxis WiFi with below price:
| Price | Access / Volume |
|---|---|
| RM3 | 24 Hours / 500MB |
| RM10 | 7 Days / 2GB |
| RM20 | 30 Days / 4GB |
| RM3 | 30 Days / 2GB |
| RM6 | 30 Days / 4GB |
However if you subscribe to any Wireless Broadband new plans, you will enjoy free subscription of Maxis WiFi 2GB worth RM3 for 30 Days/2GB.
How long will I enjoy the WiFi subscription rebates and how it works?
You will enjoy free of Maxis WiFi RM3 for 30 Days/2GB throughout your subscription with WBB new plans.
What is Maxis WiFi Hotspot service?
The Maxis WiFi Hotspot service allows you to connect to a Maxis WiFi Hotspot connection without using your monthly allocated internet quota. Maxis currently has over 2,300 hotspots nationwide and has plans to increase this number to over 8,000 in 2013.
Look for this icon to identify Maxis WiFi Hotspot areas.
How do I start using the Maxis WiFi Hotspot service?
Please follow the following startup steps:
- Register for Maxis WiFi Hotspot service by logging on to http://www.maxis.com.my/personal/broadband/WiFi/WiFi.asp
- Click on "Details" in the monthly subscription table.
- Key in your details and your Maxis Wireless Broadband (MSISDN) number, and click "Request code" button.
- An SMS which contains the code will be sent to your Maxis Wireless Broadband number.
- Continue your registration by keying in the code and click for verification.
- Once verification is done, please proceed to key in your preferred ID and password and click on the "Subscribe" button.
- An SMS will be send to your Maxis Wireless Broadband number upon successful subscription.
- Whenever you are at Maxis WiFi Hotspot areas, you can get connected to Maxis WiFi Hotspot service using the ID and password.
Can’t find what you need?
How about…
Home Wireless
Internet
WiFi and free calls at home from only RM 59/month.
Available nationwide
iPad
Data Plans
Start surfing on-the-go with your iPad from as low as RM60/month.
Available nationwide
Hotlink Prepaid
Broadband
Get the new Hotlink Starter Kit for only RM88.
Available nationwide
Give us your details and we'll be in touch
Or, visit us at your nearest Maxis Centre or Maxis Exclusive Partner
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