I thought now I can manage all my postpaid lines. Why are there Postpaid - Supplementary Line under the line of business?

Supplementary Line

Question

I thought now I can manage all my postpaid lines. Why are there Postpaid - Supplementary Line under the line of business?

Answer

You are correct that do not need to sign up under this line of business because signing up as Principal Line would allow you to manage all your postpaid lines including the supplementary lines. This sign up is to allow the supplementary line holder to have an overview and to manage his/her own line. He/she would not be able to view the Principal or any other Supplementary accounts.

Related Questions

I thought now I can manage all my postpaid lines. Why are there Postpaid - Supplementary Line under the line of business?

You are correct that do not need to sign up under this line of business because signing up as Principal Line would allow you to manage all your postpaid lines including the supplementary lines. This sign up is to allow the supplementary line holder to have an overview and to manage his/her own line. He/she would not be able to view the Principal or any other Supplementary accounts.

What type of information can my Supplementary Line access?

Your Supplementary Line has a limited access e.g. checking the unbilled amount and retrieve the PUK code

Can I disable my Supplementary Line from having access to this online service?

Yes, you can block, unblock and delete your Supplementary Line Online ID via the website under Manage Account > Supplementary Online ID or by contacting us at 1800 821 123 or 123 from your Maxis Mobile.

Can my Supplementary Line unblock the access if I have blocked my Supplementary Line from accessing to this online service?

No. Only Principal Line has the ability to manage such request.

Will my Supplementary Line know when I blocked my Supplementary Line from accessing the online service?

Yes, your Supplementary Line will receive a notification via email and SMS.

Can my Supplementary Line re-sign up after I have deleted my Supplementary Line online service access?

Yes, your Supplementary Line is able to re-sign up with the same Online ID.

Can my Supplementary Line reset the Online ID via the websites and/or mobile applications?

No, principal holder is required to contact us at 1800 821 123 or 123 from your Maxis Mobile to retrieve your Supplementary Line Online ID.